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Letter or postcard in Finland

Standard letter

You need one domestic no-value indicator stamp to send one standard letter or postcard that weighs under 50 g within Finland. You can use no-value indicator stamp to send any kind of letter mail. For heavier letters, you will need more than one stamp.

Number of no-value indicator stamps required by letter or card weight

0–50 g: 1 no-value indicator stamp
51–250 g: 2 no-value indicator stamps
251–1,000 g: 4 no-value indicator stamps
1,001–2,000 g: 6 no-value indicator stamps

The letter must not weigh more than 2 kg, and its thickness must not exceed 3 cm. Letters are usually delivered to recipients within four weekdays. Standard letters are not tracked, which means that the exact delivery day cannot be confirmed.

Useful links:

See the price list for more details or use the price calculator .
See letter mailing instructions
Learn more about stamps
Delivery terms
Sending items abroad? Learn more about sending letters and cards abroad.

Postcard

You can leave a stamped card in a mailbox. Cards are usually delivered to recipients within four weekdays. Please check that the recipient's name and address information is up to date and correctly marked. This will ensure that the sorting machine can read the information and that your card will reach the recipient. See mailing instructions.

Buy postcards or stamps

Send a postcard online with a photo taken by you

Design and order a card with a photo taken by you.
Select a photo from your archives. The postcard is sent directly from the service, and the recipient will receive a real, physical postcard.

Order a personalized postcard

Valuable or urgent items? Trackable letters

Express letter

When you are sending urgent mail and want to track the item, choose the express letter. You can send an express letter from any service point offering all of Posti's services, including Letter Services. See Posti's service points. An express letter can be paid in advance online.

The express letter will arrive the following or second weekday after mailing it, and in the largest cities also on Saturdays (excluding public holidays), if desired. If the express letter cannot be delivered to a mail slot or mailbox (for example, if the downstairs door of an apartment building is locked), it will be delivered to Posti where the recipient can pick it up. Check the delivery time using the delivery time inquiry.  

When sending an express letter at a service point

Write the sender and recipient information on the letter.
Be sure to include the recipient's phone number in the express letter.
The attendant at the service point will give you express letter labels with tracking codes to be placed on top of the letter.
Use the item ID to track the delivery of the express letter.

When paying for an express letter online

Print out the address label and attach it to the letter.
Bring the letter to a service point that offers all of Posti's services. Express letters cannot be put into a mailbox or dropped off at a service point that only provides parcel services.
Use the item ID to track the delivery of the express letter.

See the prices and buy an express letter

Please note that an express letter is not suitable for sending money or valuables. If you wish to send valuable items, choose the insured item service.

Insured Letter

If you are sending any money, securities (such as housing stock certificates) or valuables, always send them as insured items. That means that the letters undergo a special security procedure. Postal Insurance only covers actual and substantiated damage up to the insured value.

You can send an Insured Letter from any service point that offers all of Posti's services, including Letter Services. See Posti's service points.

This is how it works:

The attendant at the service point will give you the labels for an insured item and a tracking code. If your item is fragile, the attendant will also give you the “Fragile” label approved by Posti to be attached to the item. Labels are available at service points.
You will receive an item ID that can be used to track the letter's delivery in Item Tracking.

Insured items can usually be picked up within 2–3 days of mailing them. The price of an insured item is based on the weight of the item and any additional services. The transportation charge in Finland includes processing the item as a fragile item. See prices, dimensions and weight limits

What does the postal insurance cover?

If any damage occurs, it must be substantiated. In case of damages, we recommend keeping a receipt, for example, showing the value of the contents of the item. Postal insurance only covers direct property damage and does not cover, for example, antique, collectible or sentimental value. If your item has such value, we recommend checking out the insurance policies offered by insurance companies.

Handing over to the Addressee in Person

If you want the item to be handed over at a service point against signature and only to the natural person indicated as the recipient, add 'Handing over to the Addressee in Person' as an additional service for the item. If the recipient is a business or corporation, the 'Handing over to the Addressee in Person' additional service cannot be used. The prices of additional services can be found in the price list .

Registered letter

If you need a receipt for the mailing, send a registered letter. The item is handed over to the recipient or a person authorized by the recipient in exchange for an acknowledgement.

You can send a registered letter from any service point that offers all of Posti's services, including letter services. See Posti's service points

An tracking bar code is attached to the registered letter at the counter of Posti's service point. A registered letter cannot be dropped off in a mailbox or a service point only providing parcel services.

Please note that money or valuables cannot be sent in a registered letter.

Prices The price of a registered letter consists of a basic fee and a price determined by weight. The price of the letter can be paid by postage stamps or at Posti's service points.

Any stamps (including domestic no-value indicator stamps) can be used, as long as their combined value covers the postage fee determined by weight as well as the basic fee for registering the letter.

See prices, dimensions and weight limits Further information and terms and conditions

Cash on Delivery Letter

When you want to make sure that you get paid before the item is handed over to the recipient, use COD (Cash on Delivery). You can track the delivery of the Cash on Delivery Letter using a tracking code.

You can send a Cash on Delivery Letter from any service point offering all of Posti's services, including Letter Services. See Posti's service points. A Cash on Delivery Letter can be paid in advance online .

When you send a Cash on Delivery Letter, the recipient can pick up the item from a Posti service point by paying the preliminary amount you have set, in other words the COD (Cash on Delivery). The sender pays the postage fees for the item when it is sent. If you wish to charge a postage fee from the recipient in addition to the preliminary amount, it must be added directly to the Cash on Delivery amount.

See the price list Further information and terms and conditions

Sending a parcel with Cash on Delivery ?

Letter with Advice of Delivery

If you need proof that the item has been handed over to the recipient or a person authorized by the recipient, send the item as a letter with advice of delivery. You will also receive a receipt for mailing the item.

You can send a letter with advice of delivery from any service point offering all of Posti's services, including Letter Services. See Posti's service points.

This is how it works:

An address sticker with a tracking bar code is attached to the letter at the service point.
You receive an item ID that can be used to track the letter's delivery in Item Tracking.
You will receive a confirmation that the item has been handed over to the recipient. The item is handed over against signature.

The letter with advice of delivery can be picked up within 2–3 weekdays.

See the price list Handing over to the Addressee in Person

The arrival of a letter with advice of delivery is announced with a notice of arrival. The item is handed over at the operating location to the recipient or a person authorized by the recipient in exchange for an acknowledgement. If the sender has used an additional service to restrict the right to sign for the item so that it may only be handed over to the recipient, the item will not be handed over to anyone against a proxy. Learn more about the right to sign for items (in Finnish).

Prices

See all prices related to letters here.

Freaquently asked questions

Your item must not contain dangerous goods or objects or other forbidden substances. See more detailed mailing instructions. Cash, securities (such as housing stock certificates), precious metals and other valuables should always be sent as insured items. This means that they undergo a special security process. Always check the country-specific bans and restrictions before sending items abroad.

Standard letters and cards are usually delivered within four weekdays in Finland.

Express letters are delivered in 1–2 weekdays in Finland. Registered letters, Cash on Delivery Letters, letters with advice of delivery and Insured Letters can be picked up from a Posti service point in 2–3 weekdays. The delivery time starts on the weekday following the sending. Check the specific delivery time of trackable letters in our delivery time inquiry .

In the case of an Insured Letter, Posti pays compensation up to the insured value. Therefore, any items of value should be mailed as an Insured Letter. Normally, it’s not possible to verify the movements or delivery of a standard letter after the fact. That’s why it’s not usually possible to receive compensation for them.

In case of damages, we recommend keeping a receipt, for example, showing the value of the contents of the item. Learn more about compensation criteria and maximum amounts

Cash, securities and other items of value must be sent as insured items. A stock certificate for housing shares is also a type of security – it can only be sent by post as an insured item. It is important to take this into account when sending applications and paper stock certificates to the National Land Survey of Finland.

Insured value of stock certificates: Housing stock certificates sent as insured items can be insured up to the maximum amount of EUR 5,000. The insured value is not determined by the value of the apartment, as any damage only applies to the documents and their handling. Postal Insurance covers only actual and substantiated damage in accordance with the insured value. See postal insurance price in the price list . Handing over to the Addressee in Person: When sending stock certificates to the National Land Survey of Finland, the 'Handing over to the Addressee in Person' additional service cannot be used. This is because the recipient is not a designated person, but the personnel of the National Land Survey of Finland in general. Insured Letters can be sent at any Posti service point offering all of Posti's services. You can find the service points in the service point search . Items must be sent in a clean, intact envelope.

Are you the recipient?

If the letter is delayed, the best solution is to contact the sender. The sender knows when the letter was sent, to what address and through which carrier. There are several delivery companies delivering addressed letters in Finland. Learn more about other delivery companies

Are you the sender?

Standard letters and postcards are usually delivered within four weekdays in Finland. Standard letter items are not tracked, and without a tracking code, it is impossible to investigate the movements of a letter.

Enter the item ID in Item Tracking to keep up to date on the delivery of trackable letters. Check the delivery time of trackable letters in Posti's delivery time inquiry .