Instructions for OmaPosti

Enabling OmaPosti

Download the OmaPosti mobile app for your phone on AppStore or GooglePlay store, or go to the OmaPosti page.
Click on “Create Posti username”. Be prepared to prove your identity
Continue to OmaPosti

If you already have a Posti username, you can use it to log in to the service. The first time you use the service, select the settings that you want. You can change the settings afterwards.

When creating a username, you’ll be asked to perform strong identification. Strong identification is needed so that we can be sure that items, such as letters, invoices or item tracking information are shown to the correct recipient.

Corporate customer?

Go to OmaPosti Pro

Why do we ask for your contact details?

On the first time, we will ask for your

email address
phone number
permission to send notifications

Your email address is required so that you can reset your password, if necessary. You will also receive email notifications of invoices or letters sent to your OmaPosti.

Your phone number enables OmaPosti to automatically show you your incoming or sent deliveries. If you are the parcel’s recipient on the basis of your phone number, you will also get access to the code required to pick up the parcel.

The mobile app also asks for your permission to send you notifications. If you grant the app permission to send you notifications, you will receive one, such as when your item is ready for pickup, when you have received an invoice or a letter or when your invoice is due.

At your discretion, you can change your email address or phone number under My information. You can make changes to your notification settings in Settings.

Adding parcels to tracking

OmaPosti automatically shows most items in tracking. If your item is not automatically shown, you can add it with the item ID.

In the app, open Track parcels.
Enter the item ID or scan it from the receipt
You can view the parcel’s information and tracking details. If OmaPosti identifies you as the parcel’s recipient on the basis of your phone number, you can view all the parcel’s details. If you aren’t the parcel’s recipient, you can only view information that doesn’t require authentication.

Paying your invoices in OmaPosti

Paying bills is easy directly in OmaPosti. You can pay bills online from your bank account. You confirm the payments securely with your online user ID. The first time you pay invoices from your account, you will be asked to add the payment account from which you want to pay invoices. The payment will be charged from your account at the time of payment.

Barcode

If the invoice includes a barcode, you can use it to copy the invoice details and pay via your online bank instead of OmaPosti. In this case, you can choose the charging date.

Due date

OmaPosti shows you when your invoices are due. Please note that an invoice will only show as paid in OmaPosti if you have paid for it via OmaPosti. If you’ve already paid the invoice elsewhere, you can mark it as paid yourself.

Neonomics AS is licensed as a Payment Institution (PI), Payment Initiation Service Provider (PISP) and Account Information Service Provider (AISP), issued by the Norwegian Financial Supervisory Authority (Finanstilsynet) passported across the EU. Neonomics offers Payment Initiation Services (“PIS Service”) in collaboration with Posti to process OmaPosti invoice payments. PIS Service will enable customers of OmaPosti to pay invoices that they receive in their OmaPosti mailbox directly by transferring of funds from their online bank accounts to the designated invoicer’s bank account.

When using the service, Neonomics will process data from your bank account(s) for the purpose of initiating a payment

Upon user’s consent, accessed data may include:

List of accounts held at the bank (account number and currency)
Account balance information
Account type, status, credit limit and last transaction date.

Neonomics will only receive and use data that is necessary to initiate the payment: account name, account balance, account type, the name of the account owner, but not transaction history data.

How long will Neonomics have access to your data? 

Neonomics will have access to your account data within the given consent period of 3 days. Access consent can be revoked through by contacting Neonomics via email support@neonomics.io

How do Neonomics use and store data? 

Neonomics will only process data that is necessary for processing the requested payment.  Neonomics will only store the data until the purpose of the service is fulfilled and in line with legal obligations and rights.

Reducing paper letters and invoices

With OmaPosti, you can receive letters and invoices electronically and thus reduce the amount of paper mail. You will receive an email notification when an invoice or letter arrives at OmaPosti.

You can partially influence who can send you invoices and letters to OmaPosti. Edit the sender settings in OmaPosti under Settings – Electronic letters and invoices.

Picture from OmaPosti app. — In the OmaPosti app, you can choose whether to allow electronic copies of paper letters from selected senders.

Note: You will always receive the following letters electronically at OmaPosti, regardless of your own choices:

salary statements that the payroll provider has decided to deliver only as an electronic letter
letters sent by Posti.

Invoices and letters securely archived

OmaPosti gives you access to a free archive of your own. You can print, save or remove electronic letters or invoices from the archive at any time.

The electronic letters and invoices in the archive are sorted by date. You can store letters and invoices in the OmaPosti archive for as long as you continue to use the service.

Security in OmaPosti

To improve security, select a strong password and enable multi-factor authentication. Please read the detailed instructions on how to improve your security in OmaPosti.